Contact Us

We're here to help.

If you have questions about a product, an order, shipping, tracking, returns, refunds, or your shopping experience with ARVRELUNE, please contact our customer support team.

For order-related inquiries, please include your order number and the email address used at checkout so we can locate your order more efficiently.

Customer Support

Email: service@arvrelune.com

We aim to respond to customer inquiries within 1–2 business days. Response times may be slightly longer during weekends, public holidays, or periods of unusually high inquiry volume.

HEYUAN ZHITING TECHNOLOGY CO., LTD.

Brand Name: ARVRELUNE

Legal Company Name: Heyuan Zhiting Technology Co., Ltd.

Business Address:
Room 605, Building 1, Dongjiang Haoyuan,
west of Binjiang Avenue and south of Keji 4th Road,
Heyuan High-Tech Development Zone,
Heyuan, Guangdong, China

Customer Support Email: service@arvrelune.com

ARVRELUNE is owned and operated by Heyuan Zhiting Technology Co., Ltd.

Please note that our business registration address may not be the address used for product returns. Do not send returns to the business registration address unless our customer support team specifically instructs you to do so. Approved returns will be provided with the appropriate return warehouse address and instructions.